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The National Community Transport Pricing Model (NCTPM) — Webinar in partnership with iMove and the University of South Australia (UniSA)

iMOVE held a webinar looking at the outcomes from the National Community Transport Pricing Model (NCTPM): Sustainable community transport project. Speakers were Murray Coates, from the Australian Community Transport Association (ACTA), and Akshay Vij, from the University of South Australia.

Australia’s Community Transport (CT) sector is a lifeline for older people, people with disability, carers, and anyone without reliable transport. Yet the current CHSP flat per-trip subsidy often does not reflect the real cost of delivery, which can threaten the ability of service providers to deliver sustainable, quality services.

To address this challenge, the Australian Community Transport Association (ACTA), with research by the University of South Australia and funding from iMOVE CRC, led the National Community Transport Pricing Model (NCTPM) Pilot to develop and test a more flexible and accurate funding approach.

Unlike the existing flat-fee, this approach takes into account cost drivers such as trip length, client support needs, and geography to provide a more clear picture of the true cost of delivery and allow for appropriate subsidy.

This webinar presented the pilot project’s outcomes, methodology, findings and recommendations.

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Last month brought some genuinely welcome news for our sector. The Australian Government has confirmed that the Commonwealth Home Support Programme (CHSP) will continue to 30 June 2029, providing certainty for the more than 830,000 older Australians who rely on these essential services. ACTA welcomes the announcement made by The Hon Mark Butler MP, on 20 August 2026.

iMOVE held a webinar looking at the outcomes from the National Community Transport Pricing Model (NCTPM): Sustainable community transport project. Speakers were Murray Coates, from the Australian Community Transport Association (ACTA), and Akshay Vij, from the University of South Australia.

Dr Norman Swan puts the work of ACTA members into a broader perspective.