Australia’s Community Transport (CT) sector is a lifeline for older people, people with disability, carers, and anyone without reliable transport. Yet the current CHSP flat per-trip subsidy often does not reflect the real cost of delivery, which can threaten the ability of service providers to deliver sustainable, quality services.
To address this challenge, the Australian Community Transport Association (ACTA), with research by the University of South Australia and funding from iMOVE CRC, led the National Community Transport Pricing Model (NCTPM) Pilot to develop and test a more flexible and accurate funding approach.
Unlike the existing flat-fee, this approach takes into account cost drivers such as trip length, client support needs, and geography to provide a more clear picture of the true cost of delivery and allow for appropriate subsidy.
This webinar presented the pilot project’s outcomes, methodology, findings and recommendations.