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Resources

Annual Reports

2024-2025 Annual Report  · File
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2023-2024 – Annual Report  · File
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2022-2023 – Annual Report  · File
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2021-2022 – Annual Report  · File
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2020-2021 – Annual-Report  · File
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2019-2020 – Annual-Report  · File
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Case Studies

NCTPM Case Study 1 – Driving Innovation: Technology’s Role in Enhancing Community Transport for Australians.  · File
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NCTPM Case Study 2 – Community Transport Beyond the Ride: Understanding Passenger Needs  · File
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NCTPM Case Study 3 – Behind Every Ride: The People Who Make It Possible  · File
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National Community Transport Pricing Model (NCTPM)

(Appendix D – A Part) – Setting up the National Community Transport Pricing Model Project  · File
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(Appendix D) NCTPM Pricing and Policy Arrangements Guide  · File
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(Appendix C) UniSA NCTPM Pilot – Final Report 20250707  · File
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(Appendix B) NCTPM – Case Studies (1-3)  · File
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(Appendix A) NCTPM – Recommendations  · File
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NCTPM – Summary Report  · File
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Newsletter

Talking Transport Newsletter 5/8/25  · External Link
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Talking Transport Newsletter 8/7/25  · External Link
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Talking Transport Newsletter 4/6/25  · External Link
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Have your Say – Feedback on the Modified Monash Model (MMM) Survey 26/5/25  · External Link
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National Volunteer Week 19/5/25  · External Link
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Talking Transport Newsletter 6/5/25  · External Link
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Talking Transport Newsletter 4/4/25  · External Link
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Proposed New Fees for Aged Care 31/3/25  · External Link
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Talking Transport Newsletter 3/3/25  · External Link
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VSIG 10/2/25  · External Link
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Talking Transport Newsletter 4/2/25  · External Link
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Policy Submissions

ACTA submission to the Senate Inquiry into the Support at Home Program  · File
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ACTA Submission — Shaping the future of employment services Discussion Paper  · File
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Draft IHACPA Work Program 2026-27  · File
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ACTA Submission to IHACPA Consultation on the SaH Pricing Framework  · File
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ACTA Response to IHACPA’s Consultation Paper on the Pricing Framework for Australian Support at Home Aged Care Services 2026–27  · File
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ACTA Response to NDIS Support rules (Section 10) Consultation 2025  · File
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ACTA Response to the Aged Care Sector Support and Development Survey  · File
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ACTA submission to the Senate Community Affairs References Committee inquiry into aged care service delivery  · File
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Publications

CHSP Post 2027 – ACTA National Conference Workshop  · File
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Why is CT Needed? What is the cost?  · File
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Community transport, Unemployment and Housing — Effective Community Centred Approaches  · File
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Norman Swan for ACTA  · File
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Reports

Regional Co-design Workshop Debrief (August 2026)  · File
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Project Brief: Regional South Australia – Workforce Project  · File
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We have been listening to you!  · File
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Re-abling mobility:The role of community transport  · File
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VICTAS – Enhancing Community Transport Services Report  · File
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Uncategorized

MPs – ACTA CHSP Sector Advocacy Letter  · File
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2026 ACTA National Conference Program  · File
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Latest news & updates
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CHSP certainty today, the opportunity to get tomorrow right
Transport photo 2
CHSP certainty today, the opportunity to get tomorrow right
By pilot@communitytransportaustralia.org.au
 - 
September 1, 2026
CHSP certainty today, the opportunity to get tomorrow right

Last month brought some genuinely welcome news for our sector. The Australian Government has confirmed that the Commonwealth Home Support Programme (CHSP) will continue to 30 June 2029, providing certainty for the more than 830,000 older Australians who rely on these essential services. ACTA welcomes the announcement made by The Hon Mark Butler MP, on 20 August 2026.

The National Community Transport Pricing Model (NCTPM) — Webinar in partnership with iMove and the University of South Australia (UniSA)
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The National Community Transport Pricing Model (NCTPM) — Webinar in partnership with iMove and the University of South Australia (UniSA)
By pilot@communitytransportaustralia.org.au
 - 
October 9, 2025
The National Community Transport Pricing Model (NCTPM) — Webinar in partnership with iMove and the University of South Australia (UniSA)

iMOVE held a webinar looking at the outcomes from the National Community Transport Pricing Model (NCTPM): Sustainable community transport project. Speakers were Murray Coates, from the Australian Community Transport Association (ACTA), and Akshay Vij, from the University of South Australia.

Your destination isn’t where you think it is
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Your destination isn’t where you think it is
By acta-admin
 - 
October 3, 2023
Your destination isn’t where you think it is

Dr Norman Swan puts the work of ACTA members into a broader perspective.

Testimonials
Sarah L
Regional CT Provider
CEO

“ACTA has given our organisation a real voice at the national table. Their work on the NCTPM has finally made community transport visible in policy — and that changes everything.”